pba odds Privacy Policy for Filipino Players

When you create an account on pba odds, we collect the personal information you provide during registration, including your full name, date of birth, email address, and mobile number. This information is required to verify your identity, process your transactions, and ensure that only eligible Filipino players aged 21 and above can access the platform. We may also collect a government-issued ID or similar document when completing identity verification checks required under our responsible gaming and anti-fraud obligations.

In addition to registration details, we automatically collect certain technical data when you use the platform. This includes your device type, operating system, browser version, IP address, and session activity logs. This technical data helps us maintain platform security, detect unusual account activity, and improve the overall experience for players accessing pba odds on mobile and desktop devices. We do not use this data to build advertising profiles or share it with third-party marketing networks.

When you make deposits or withdrawals using GCash or Maya, our payment processing partners may collect transaction-related information as required to complete the transfer. pba odds receives confirmation of payment status but does not store your full GCash or Maya account credentials on our servers. All payment data is handled in accordance with the security standards of the respective payment providers and applicable Philippine financial regulations.

• Account management: We use your registration details to create and maintain your player account, verify your identity, and ensure your account remains secure. Your information allows us to process login requests, apply account limits you have set, and communicate important account-related updates to you directly.
• Payment processing: Your transaction data is used solely to process deposits and withdrawals in Philippine pesos (PHP) through GCash and Maya. We retain transaction records as required for financial compliance and to resolve any payment disputes that may arise.
• Platform security and fraud prevention: Technical data such as IP addresses and session logs are used to detect suspicious activity, prevent unauthorised access, and protect the integrity of the platform for all players. If unusual activity is detected on your account, we may temporarily restrict access while we investigate.
• Responsible gaming compliance: We use account activity data to monitor for signs of problematic gaming behaviour and to apply any self-exclusion or deposit limits you have requested. This is part of our commitment to player welfare as outlined on the Responsible Gaming page.
• Legal and regulatory obligations: We may be required to retain or disclose certain personal information to comply with applicable Philippine laws, regulatory requirements, or lawful requests from government authorities. We will only disclose information to the extent required by law.
• Platform improvement: Aggregated and anonymised usage data may be used internally to understand how players interact with the platform, identify areas for improvement, and develop new features. This data cannot be used to identify individual players.

pba odds does not sell, rent, or trade your personal information to third parties for marketing or advertising purposes. We share your data only with trusted service providers who assist us in operating the platform, and only to the extent necessary for them to perform their specific function. All third-party partners who handle player data on our behalf are required to maintain appropriate security standards and are prohibited from using your data for any purpose beyond the service they provide to us.

Our payment partners GCash and Maya receive transaction data necessary to process your deposits and withdrawals. Our game content providers may receive anonymised session identifiers to deliver game content and verify game outcomes, but they do not receive your full personal profile. In cases where we are legally required to disclose information — such as in response to a court order or regulatory inquiry — we will comply with the applicable legal obligation and, where permitted by law, notify you of such disclosure.

As a player based in the Philippines, you have the right to access the personal information we hold about you and to request a correction if any of that information is inaccurate or incomplete. You may also request the deletion of your personal data in certain circumstances, such as when your account is closed and there is no longer a legal basis for us to retain it. To exercise any of these rights, you can contact our support team at [email protected] with your request and we will respond within a reasonable timeframe.

You have the right to withdraw consent for any data processing that is based solely on your consent, at any time. Withdrawing consent will not affect the lawfulness of any processing that took place before the withdrawal. If you have concerns about how your data is being handled, you are encouraged to raise them with us directly before escalating to any relevant regulatory authority. We take all privacy concerns seriously and will work with you to resolve any issues promptly and transparently.

We retain your personal information for as long as your account remains active and for a reasonable period thereafter as required by applicable law or our internal compliance obligations. Transaction records and identity verification documents may be retained for a longer period in accordance with Philippine financial regulations. When data is no longer required, we take appropriate steps to securely delete or anonymise it so that it can no longer be linked to you as an individual.

pba odds implements industry-standard technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These measures include encrypted data transmission, access controls limiting who within our organisation can view player data, and regular security reviews of our systems. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your account and to contact us immediately if you suspect any unauthorised access.

pba odds may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable legal requirements. When we make material changes, we will notify registered players via the email address associated with their account and update the effective date shown at the top of this page. We encourage you to review this policy periodically so that you remain informed about how we handle your personal information. Continued use of the platform after any update constitutes your acceptance of the revised policy. If you do not agree with any changes, you should stop using the platform and contact us to close your account.

Last reviewed: 2025. For questions about this Privacy Policy, visit our FAQ page or contact us at [email protected].